Passports & Visas
It is the responsibility of passengers to ensure they have valid, acceptable passports and any required visa or any other documentation for the travel they are to undertake - you must be able to meet the entry requirements for both your final destinations and any stopoff points en-route.
We will send you details of how to obtain your visa with your tickets but you need to check that you meet the visa and passport entry requirements for your destination before booking your holiday. The Foreign & Commonwealth Office offer useful information about visas for countries throughout the world. Non-British Citizen passport holders or British Citizens holding a UK Passport issued abroad should contact the appropriate consulate or embassy for clarification before making a booking.
Please note: Both passport and visa regulations can change and you should therefore check with the Foreign & Commonwealth Office or the relevant embassy well in advance of travel. It can often take some time to obtain a visa, so you are advised to apply in plenty of time.
All information on this page applies to British Citizen¿s holding a UK passport issued in the UK. Non-British Citizen passport holders or British Citizens holding a UK Passport issued abroad should contact the appropriate consulate or embassy for clarification.
Passengers without the correct documentation may be refused carriage by the airline or entry into any country. Where entry is refused, fines or other financial penalty will be imposed on or by the airline and the passenger(s) concerned will be required to immediately return to their country of departure. Any passenger who travels without the required passport/visa/other documentation is solely responsible for and must immediately pay all fines, surcharges, other financial penalty, costs (including the cost of their immediate return flight) and any other sums of any description which are incurred or imposed by the airline or incurred by ourselves. This will be the case regardless of whether the lack of correct documentation is spotted at the departure airport. We can accept no liability in this situation and no compensation, expenses, refund or other sum will be paid.
Valid Passport
A valid passport is essential when you travel abroad. Although your passport has been issued for 10 years (5 years for children) you should note that some overseas countries have an immigration requirement for a passport to remain valid for a minimum period after the date of entry to that country (not required for North Cyprus and Turkey). If your passport is in its final year of validity, you are advised to check the requirements of the destination before you make your final travel plans
Entry Visa into Turkey
Passengers flying to Turkey require a visa which is obtainable on entry this usually cost £10 GBP per person this applies to all EU passport holders.Passengers from non EU countries must contact the Turkish Consulate or North Cyprus Consulate for further information please note passengers flying transit onto North Cyprus without breaking their journey in Turkey do not require an entry visa to Turkey
Names
At the time of booking please ensure you supply your first name and surname, (as they appear on your passport) as both of these must be stated on your flight ticket. This will reduce confusion and delays at check-in,It is anticipated that customers could face more queries and delays as more countries introduce Advance Passenger Information systems. You may not be able to travel and insurance may be invalid if the name on your passport and travel documents don't match. If, after booking a holiday but before travelling, any member of your party changes their name, e.g. as a result of getting married, we must be notified immediately so that we can make the necessary changes to your holiday documentation.
Children
Children are required to have their own passport.
How to Contact the Passport Service
General passport enquiries should be directed to the Identity and Passport Service.
Please visit their website - www.ips.gov.uk or telephone 0870 521 0410.
Apply Early
If you need to apply for a passport or renew an expired passport, you should do so well in advance of travel and at least four weeks before. (If you are 16 or over and have never had a passport in your own name, you should apply for one at least six weeks before your holiday. The UK passport service has to confirm your identity before issuing your first passport and will ask you to attend an interview in order to protect your identity). Visit www.ips.gov.uk.